Privacy Policy
Last Updated: May 9, 2026
Kohler Electric LLC takes the privacy and security of your personal information seriously. This Privacy Policy explains how Kohler Electric LLC (“Company,” “we,” “our,” or “us”) collects, uses, stores, discloses, and protects information obtained through our website, customer communications, financing applications, and related services.
This Privacy Policy applies to:
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
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Contact us through our website
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Request an estimate or electrical service
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Schedule appointments or consultations
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Communicate with us by phone, email, or text message
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Submit financing inquiries or applications
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Make payments through third-party payment providers
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Use forms or tools available on our website
Information we may collect includes:
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Full name
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Email address
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Telephone number
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Service or property address
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Project details and service requests
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Financing-related information submitted through third-party providers
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Billing or payment-related information processed through third-party payment processors
We may also automatically collect certain technical and website usage information, including:
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IP address
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Browser type and device information
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Website activity and browsing behavior
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Referral sources
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General geographic location
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Cookie and analytics information
How We Use Information
We may use collected information to:
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Respond to inquiries and service requests
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Provide estimates and electrical services
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Schedule appointments and communicate regarding ongoing work
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Process invoices and payments
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Provide financing options for qualifying projects
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Improve website functionality and customer experience
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Maintain website security and prevent spam or fraudulent activity
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Comply with legal obligations and enforce company policies
Kohler Electric LLC does not currently use customer information for promotional email or SMS marketing campaigns.
Financing Services
Kohler Electric LLC may offer customers financing options through third-party financing providers, including:
When you apply for financing, information you provide may be collected directly by the financing provider and handled according to that provider’s own privacy policy, terms, and lending practices.
Kohler Electric LLC does not make lending decisions and does not control how third-party financing providers collect, process, store, or share personal or financial information submitted through their systems.
We encourage users to review the privacy policies of any financing provider before submitting information.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to:
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Improve website performance and functionality
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Analyze traffic and user interactions
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Support website security and spam prevention
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Enable third-party integrations and embedded features
Users may adjust cookie preferences through their browser settings. Disabling cookies may affect certain website functionality.
Third-Party Services
We use trusted third-party providers and software platforms to support our website and business operations. These third parties may collect, process, or store information according to their own privacy policies.
Third-party services we use may include:
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Wix for website hosting and functionality
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Google Analytics for website analytics and traffic monitoring
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Google reCAPTCHA for spam and abuse prevention
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Square for payment processing
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PayPal for payment processing
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Joist for estimates, invoicing, customer management, and related services
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Additional applications or integrations available through the Wix App Market
These providers may collect and process information independently according to their own privacy policies.
Payment Information
Payments made through our website, invoices, financing platforms, or payment links are processed by third-party payment providers, including Square, PayPal, and payment systems integrated through Joist.
Kohler Electric LLC does not directly store complete credit card, debit card, or bank account information on its own servers.
Communications
By contacting us or requesting services, you consent to receiving communications from Kohler Electric LLC by:
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Phone call
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Text message
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Email
These communications may relate to:
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Estimates and quotes
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Scheduling and appointment confirmations
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Service updates
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Financing-related communications
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Invoicing and billing
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Customer support
We do not currently send promotional marketing messages.
Data Retention
We may retain personal information for as long as reasonably necessary to:
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Provide requested services
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Maintain customer and financial records
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Comply with legal obligations
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Resolve disputes
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Enforce agreements and company policies
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Virginia Privacy Rights
If you are a Virginia resident, you may have certain rights under the Virginia Consumer Data Protection Act (“VCDPA”), subject to applicable exemptions and limitations.
Depending on applicable law, Virginia residents may have the right to:
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Confirm whether we process their personal data
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Access personal data we maintain about them
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Correct inaccuracies in personal data
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Request deletion of personal data
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Obtain a copy of certain personal data
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Opt out of the processing of personal data for targeted advertising, sale of personal data, or certain profiling activities
Kohler Electric LLC does not currently sell personal data or engage in targeted advertising as defined under applicable Virginia law.
To exercise applicable privacy rights, users may contact us using the contact information provided on our website. We may request verification of identity before processing certain requests.
Children’s Privacy
Our website and services are intended for individuals age 18 and older. We do not knowingly collect personal information from children under 18 years of age.
If we become aware that information from a child under 18 has been submitted, we will take reasonable steps to delete such information.
Third-Party Websites
Our website may contain links to third-party websites, financing providers, or external services. We are not responsible for the privacy practices, content, or security of third-party websites.
Users access third-party websites at their own risk and should review applicable policies before providing personal information.
Changes to This Privacy Policy
Kohler Electric LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
Continued use of the website following updates constitutes acceptance of the revised Privacy Policy.
Contact Information
Kohler Electric LLC
Website: www.kohlerelectric.com
Email: info@kohlerelectric.com
For questions regarding this Privacy Policy or to submit a privacy-related request, please contact us using the email provided.